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WELCOME

to the website for our

Diocesan Pilgrimage

_______________


ANNOUNCEMENT


THE 2021 PILGRIMAGE HAS BEEN POSTPONED TO

22nd - 29th July 2022





To book for the

2022

pilgrimage

please

WATCH THIS SPACE!!


DIOCESE OF LANCASTER LOURDES PILGRIMAGE

 

 

Some of you may have learned recently of the announcement that our pilgrimage travel operator, Joe Walsh Pilgrim Tours Ltd, have ceased trading and have unfortunately now gone into receivership.  

 

The situation is sadly beyond our control as a pilgrimage group and indeed is now entirely out of the hands of the tour operator. Many businesses have of course faced unprecedented challenges over the past 18 months, thoughts and prayers go out to all those who have suffered.  This must be a very sad time for David Walsh and all the staff of Joe Walsh Tours, a business that has traded for over 60 years. 

 

The claims for UK pilgrimages has now commenced and pilgrims who have paid monies should by now have received a letter with an explanation of the process.  If you have not received a letter through the post then please see Topps Insurance Claim letter below. 

 

1)      If you paid any amount by credit or debit card, you will need to seek a refund from your card issuer.  To assist you with making your claim you will need to download a letter (see below).


2)      If your booking was paid by any other method, then you can submit a claim via the e-claims portal at https://protectclaims.com/joewalshtours


Please note there is no telephone claims service – you must submit your claim form online and all communication will be by email.  If you would prefer to complete a claim form and send it in by post, then you can download one on the Lancaster Lourdes pilgrimage website.  You will need a copy of your booking invoice and proof of payment or an acceptable photo of both to complete your claim.

Additionally a portal is open for online claims. There will be a 9 month period in which UK pilgrims can claim.



  

 

 

In due course, the pilgrimage planning committee will consider future options for travel arrangements for the next pilgrimage, which we hope will be 2022. 

 

With my best wishes and prayers,

 

Linda Wisdom (Director of Operations)